gslt20 Privacy Policy
Your Information, Our Responsibility

1 Introduction and Applicability

gslt20 ("we", "our", or "platform") operates a safe and reliable online betting and casino service for players in Bangladesh. This privacy policy ("policy") explains how gslt20 collects, uses, stores, and discloses your personal information.

By using the gslt20 website or registering an account, you consent to this privacy policy. If you do not agree with any terms of this policy, please refrain from using our services and contact our support team.

This policy applies to all users of gslt20 — registered members, guest users, and anyone who visits our website. This privacy policy should be read together with our full Terms and Conditions and Responsible Gaming policy.

2 Information We Collect

gslt20 collects various types of information. The details are outlined below:

2.1 Information You Provide Directly

When you register an account on our platform or contact us, you may voluntarily provide the following information:

• Full name and date of birth (for age verification)
• Email address and contact details
• National ID or passport number (for identity verification)
• Bank account details, bKash, Nagad, or Rocket number
• Your preferred language and region settings

2.2 Information Collected Automatically

When you use our platform, certain information is collected automatically:

• IP address and device type
• Browser type and operating system
• Page visit history and session duration
• Information collected through cookies and similar tracking technologies
• Transaction and gaming history

2.3 Information Received from Third Parties

For the purposes of identity verification and fraud prevention, we may sometimes receive information from trusted third-party providers. Such information is always handled in accordance with applicable laws and regulations.

3 Purpose of Using Your Information

gslt20 uses the information collected for the following legitimate purposes:

• Account Management: For registering, verifying, and managing your account.
• Service Delivery: For the smooth operation of betting, gaming, deposit, and withdrawal services.
• Identity and Age Verification: To enforce the 21+ age restriction and prevent fraud.
• Customer Support: To answer your questions and resolve issues.
• Financial Transactions: For processing deposits and withdrawals and maintaining financial records.
• Responsible Gaming: To monitor playing behaviour and identify potentially problematic gaming.
• Safety and Security: To detect and prevent fraudulent activity.
• Platform Improvement: To improve the quality of our services and add new features.
• Legal Obligations: To comply with applicable laws and regulations.

We will not use your personal information beyond the purposes stated above. If we need to use your information for any new purpose, we will inform you in advance.

4 Sharing and Disclosure of Information

gslt20 does not sell or rent your personal information to third parties. However, information may be shared in the following limited circumstances:

4.1 Service Provider Partners

We work with trusted service providers for payment processing (bKash, Nagad, Rocket, bank transfer), identity verification, and managing technical infrastructure. These partners are given access only to the information necessary to provide their services and may not use this information for any other purpose.

4.2 Legal Obligations

We may be required to disclose information to comply with court orders, requests from government agencies, or the requirements of applicable law. In such circumstances, we will provide only the minimum information necessary.

4.3 Business Transfers

If gslt20 undergoes a merger, acquisition, or sale of assets, your personal information may form part of the transferred assets. We will notify you in advance in such circumstances.

5 Cookies and Tracking Technologies

gslt20 uses cookies and similar technologies to improve your browsing experience and ensure the functionality of the platform.

5.1 Types of Cookies

• Essential Cookies: Required for the core functionality of the platform — these cannot be disabled.
• Functionality Cookies: For remembering your preferences and settings.
• Analytics Cookies: For analysing and improving how the platform is used.
• Security Cookies: For detecting and preventing fraudulent activity.

5.2 Cookie Controls

You can control or disable cookies by changing your browser settings. Please note, however, that disabling certain cookies may cause some features of the platform to not work properly.

6 Data Security Measures

To ensure the protection of your personal information, gslt20 implements various industry-standard security measures:

• SSL Encryption: All data transmissions are protected by 256-bit SSL encryption.
• Access Controls: Only authorised staff may access personal information.
• Regular Security Reviews: Our systems undergo regular security testing.
• Data Minimisation: We collect and store only the information that is necessary.
• Firewall and Intrusion Detection: Our systems are protected by advanced firewall technology.

While we take every measure to protect your information, no internet transmission or electronic storage method is 100% secure. We always maintain our best efforts to keep your information safe.

7 Data Retention Period

gslt20 does not retain your personal information beyond the necessary period. The retention period is determined based on the following factors:

• The duration your account remains active
• Legal obligations and regulatory requirements
• Potential requirements for dispute resolution
• Limits on retention of financial transaction records

Even after your account is closed, some information may be retained for a specified period due to legal requirements. Once the period expires, the information is securely deleted.

8 Your Rights

As a user of gslt20, you have the following rights regarding your personal information:

• Access: The right to know what information we hold about you.
• Correction: The right to correct inaccurate or incomplete information.
• Deletion: The right to request deletion of your information in certain circumstances.
• Restriction of Processing: The right to request that processing of your information be restricted in certain circumstances.
• Objection: The right to object to the use of your information for specific purposes.
• Data Portability: The right to receive your information in a structured format.
• Withdrawal of Consent: The right to withdraw consent to processing of your information at any time.

To exercise any of the above rights, please contact our support team. We will respond to your request in a timely manner in accordance with applicable law.

9 Protection of Minors

gslt20 is for persons aged 21 and over only. We do not knowingly collect or process the personal information of any minor.

Age verification is mandatory during account registration. If we become aware that a minor is using our services, we will immediately close their account and delete the associated information.

If you become aware that a minor is using our platform, please contact us. More details on this can be found on the Responsible Gaming page.

10 International Data Transfers

gslt20 primarily serves players in Bangladesh. However, due to technical infrastructure, your information may be processed or stored on servers located in other countries. For such transfers, we ensure that your information receives adequate protection under applicable law.

Any international transfer is conducted under contractual protection arrangements, and the confidentiality and security of the information is maintained.

11 Third-Party Links and Services

Our platform may contain references to third-party services, such as payment gateways or game providers. These third parties have their own privacy policies and gslt20 is not responsible for their data processing practices.

We recommend that you read the privacy policy of any third-party service before using it.

12 Policy Changes and Updates

gslt20 reserves the right to change or update this privacy policy at any time. For significant changes, we will notify you in the following ways:

• By updating the date on this page
• By sending a notice to your registered email address
• By displaying a notification when you log in to the platform

Continued use of our platform after any changes will be considered your acceptance of the updated policy. We therefore recommend visiting this page regularly.